How do I get structural warranty coverage on my new home?
Structural warranties are provided by builders as part of their risk management program.  If your current builder does not offer a 10-year structural warranty from StrucSure, ask them to!  We work directly with builders on coverage and associated fees (either a flat rate or a percentage of the home's value).  The fees are rolled into the home's total price (so you don't need to have the money up front).
 

What is covered under my 10-year warranty and when does coverage begin?
Our 10-year warranty begins on the day you close on your home and covers a number of structural components.  For a list or covered items and additional information, please visit our "What is a Structural Warranty?" page.
 

What is "third party arbitration" and why is it a part of my structural coverage?
Third-party arbitration is included as part of your coverage in the event a disagreement occurs between you and your builder.  Arbitration is an out-of-court settlement procedure in which both parties present their case to an unaffiliated arbitrator and agree to abide by their decision.  This process helps to resolve disagreements quickly and fairly without having both parties waste time and incur exorbitant court costs.
 

What do I do if I have a structural issue or claim?   
If you have a workmanship claim during the first year or a claim with the delivery portion of systems in the first or second year, you should first contact your builder.  If your builder is unable or unwilling to respond or fix the issue, you should file a Notice of Complaint form (found in your Warranty Coverage Booklet or on our forms page).  Structural claims should be submitted directly to StrucSure Home Warranty using a Notice of Claim form (found in the Warranty Coverage Booklet or on our forms page).  Y

What do I do if I have a claim?
If you have a structural claim, click here to access our "Notice of Major Structural Defect Complaint Form."  This form should be completed online, then printed, signed, and faxed or mailed to StrucSure Home Warranty.  Click here for our contact information. 
 

I'm moving soon; how does the warranty transfer?
Another major benefit of having a structural home warranty from StrucSure is that your warranty is completely transferable to a new homeowner if you decide to move within the 10-year coverage period.  This transfer occurs automatically and requires no fees or paperwork. This provides you with a valuable asset and marketing tool if you ever decide to sell your home within the 10-year coverage term.
 

What should I do to maintain my home and increase its value?
Please visit the Home Maintenance Tips & Tricks page for valuable information and links to valuable online resources.

I'm remodeling my home.  What advice can you give me?
Please visit the Remodeling Your Home page for information about our new warranty program for remodeling projects plus links to valuable online resources.